Additional Information

The correct format for shipping addresses

Our manufacturers accept up to 35 characters per Address Line, and all addresses need to be submitted in the English alphabet. We are not responsible for covering the costs of a replacement order in the case that the address is not submitted properly.

  • Please double-check the shipping address to ensure it is correct.
  • Additionally, we suggest filling in both Address Lines 1 and 2 as the more details the address has, the more likely it is to be delivered to the proper address.

Shipping times

The production time is not included in the shipping time estimates. Shipping time is the time it takes for the item to be shipped where as the production time is the time it takes to print the product before shipping.

International shipments

International shipments may take up to 30 business days in transit but are usually delivered within 1-4 weeks from the ship date through DHL.

But not all products have consolidated shipping when shipping internationally. 

We have also experienced instances where an order may take upwards of a month to deliver. Not all tracking events may be represented in real-time and this causes a shipment to appear stalled at a particular place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:

   • Packages being handled by multiple carriers, when handed off to local carriers

   • Local customs department processing time

For these reasons, we are unable to guarantee a delivery date with certainty for international deliveries.

COVID-19

might influence the production and shipping time. It will be delay depending on the situation. 

 

When you order the product from its variations.

Please select the colour, size, type or combinations and quantities from the box field. When you select the variation from the small mockups (variation pictures), it is not always show the correct variation in the box field.
Make it sure it is correct variation you want to buy from the box field.



Dec. 2020